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Job Description

Microsoft Certified Technology Specialist (MCTS)
Excellent interpersonal, collaboration, and problem-solving skills, known for versatility and multi-tasks high-level priorities, outperforming expectations under pressure / time constraints.
Areas of expertise in:
System Infrastructure Development 24/7 On-Call Network Operations
Security Issues/Management Technology IT Project Tracking
Network Server Installation/Upgrading Customer Support Satisfaction
Web System Management Team Leadership Collaboration
Network Systems Analysis Configuration Management

TECHNICAL PROFICIENCIES

Handled Softwares:
Active Directory 2003, Basic HTML, Lotus Notes mail 6.5/R5, Kerio mail, VMware, UNIX, Apache web, MS Office( 2003/2007), I-Beam(VOIP), SQL(basic), Windows 2003 IIS, FTP, Fusion(Mac)
Operating Systems:
Windows 98, ME, 2000,Windows NT server, Windows NT Server, Windows 2000 Server, Windows 2003 Server, Windows XP, Windows Vista, Windows 7, Red Hat Linux, Mac OS
Handled Network hardwares / Protocols:
CISCO routers 800 Series, Cisco Catalyst 3500 switch, PRTG TRAFFIC Grapher, CC Proxy/Win Proxy, Radware Linkproof MultiWAN Switch (Load Balancer), Juniper Networks SSG 5 Firewall IPsec VPN, Wireless networking, Wi-fi netgear, CAT 5/CAT 6 cabling schemes, HP Procurve Switch 1700-24/1800-24G, 3com switch 4210, desktop PC’s & laptops (ACER, Lenovo, HP, Toshiba, Fujitsu, Compaq), servers (HP DL380G5, IBM Infinity), 3COM/Linksys routers, modems, Leased Line(T1) /DSL Internet connections, DHCP/Domains, SMTP, POP3, TCP/IP, RAID, ArcServe IT – backup solution(tape storage), MS routing/Remote access, MRTG

PROFESSIONAL EXPERIENCE

ACTIVE BUSINESS SOLUTIONS, INC – Paseo de Roxas, Makati City, Philippines 2007 – Present
System and Network Administrator – IT Support Operations Manager (Promoted)

Responsible in supervising the IT needs/requirements of more or less 200 personnels and network set up of Yapster Company including all it’s subsidiaries (Active Business Solutions Inc., E-trade, 2studyIT, 2insureall, Sourcepilipinas, E-travel, Rapideye, Trinium Electronics, Asian Call Center, Integrated Building Solutions).
Our company is occupying two floors with a centralized data center thus all the servers and equipments therein are under my responsibility as well. Provides on-call consulting advice and technical support to various users/departments regarding specific operational/application issues.
Supervises the activities of the Network Operations Center (NOC) team, including all troubleshooting (monitors and troubleshoots to improve the performance of servers , PCs, laptops and internetworking equipment), documentation, project interaction, systems development and change management.
Participates in the inventory management of software licenses, hardware, and other IT supplies.
Oversees IT-related asset purchases on a company-wide basis.

ABS-CBN INTERACTIVE – Mother Ignacia Street, Quezon City, Philippines 2006 – 2007
Technical Staff – Network Administration

Monitors the services (SMS, MMS, WAP, 3G) and the performance and status of existing systems and servers. Applies the corresponding preventive or corrective actions. Configures and installs computer hardware, computer networks and software for network. Provides first line support for helpdesk and technical support calls. Performs data back-up and restore procedures. Takes appropriate and reasonable steps to assure that access to the computer operations areas is restricted to those responsible for operation and maintenance.
Responsible for e-mail system and Internet Information Server, meeting employee and customer needs 24/7. Handles and administers web servers, specifically in IIS for Windows
Makes recommendations to administrators regarding policies and standards for the computer and computer networks
Performed hands-on administration, monitoring, and troubleshooting of Local Area network (LAN), resulting in optimum performance and minimum downtime. Performs routine maintenance on all software/hardware problems.

TOYOTA BAGUIO CITY – Aguila St., Baguio City, Philippines 2005 – 2006
System Administrator

Acts as Technical Support utilizing troubleshooting and problem resolution skills to provide assistance to computer users
Has access to Control System to maintain data integrity, availability and confidentiality
Maintains all appropriate security measures and checks e-mails everyday
Performs system backups to recover and avoid loss of data
Manages network security and ensures the protection of Toyota Systems information resources
Responds to customer inquires via e-mail or phone
Updates system to maintain accuracy of data or reports
Uploads and downloads data via Internet and Toyota System itself
Troubleshoots both computer software and computer hardware
Performs other tasks and functions assigned from time to time
Invoices car documents via vehicle Sales Invoice and Vehicle Delivery Note
Checks and keeps car tools and car accessories
Processes Land Transportation Office New Vehicle Registration
Processes financial documents that will be passed to the banks
Does the inventory of car accessories every end of the month and makes daily and monthly reports
Assists clients for inquiries regarding accessories for various vehicles
Issues free accessories such as seatcover, floormat, tint, and rustproof and other free items for the newly released vehicles and accepts accessories orders from clients
Negotiates with various suppliers regarding accessories, update prices, quality control, & innovations
Submits regular accessories reports to dealer management and attends monthly inventory of all accessories stocks

TEXAS INSTRUMENTS INC. / PYCON PHILIPPINES INC. – Baguio City, Philippines 2005
Burn-in Operator

Monitors the operations in Burn-in Production area and ensures proper processing of products/devices in compliance with the documented procedures.
Performs manual 100% signal check using an oscilloscope on every socket on BIB in the oven
Updates bad sockets and no unit sockets on the BIB mask editor and verifies signal in the BIB Map
Does isolation process for bad signal units & sockets and transfers the device to other good and empty sockets
Closes oven chamber and run for production
Check whiteboard for off monitor schedule
Waits for the oven temperature to cool down or reach 40’c and unloads the BIB’s
Performs random signal check using an oscilloscope on all BIB’s in the oven for verification before unloading
Checks Data Off Load result for proper segregation of units
Performs minor burn-in board repair
Ensures all burn-in boards are certified for production

CERTIFICATION / TRAININGS

Introduction to Oracle9i: SQL, PL/SQL AND SQL*Plus: November 18, 2009 – January 29, 2010
Microsoft Certified Technology Specialist (MCTS): June 25, 2008
Radware Linkproof MultiWAN Switch (Load Balancer): January 17, 2008
Juniper Networks Firewall SSG 5 IPsec VPN: January 18, 2008

EDUCATIONAL BACKGROUND

Saint Louis University Baguio City, Philippines
B.S. Information Technology
Date Graduated: October, 2004

CHARACTER REFERENCES

Vanni Layson
Team Leader- Technical
ABS-CBN Interactive
9/F ELJ Communications Center
Mother Ignacia Street, Quezon City, Philippines
Cel no. 09195304042

Ella Rhodora Layug
Flight Stewardess
JAL (Japan Air Lines)
Cel No. 09062176519

Erly C. Sembrana
Accountant
Globe Telecom
Cel no. 09267074588

PERSONAL BACKGROUND

Date of Birth: October 1, 1981
Birthplace: Dagupan City, Pangasinan
Civil Status: Single
Age: 28
Sex: Male
Height: 5’ 11
Weight: 78 kg.
Religion: Roman Catholic
Citizenship: Filipino

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